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General Information
We do not cover animals under the age of 6 months, amphibians or reptiles.
We do not help clients get new pets but rather assist them in maintaining the
pets they already have. For more detailed information on PAWS client eligibility policies, please see below.
Please call our main phone line (415.979.9550) anytime to verify whether or not you are eligible to begin the client intake process. Social Workers, Case Managers, or other representatives may call on behalf of a prospective client. We accept clients throughout the month depending on availability of space. We maintain a waiting list and are able to inform prospective clients of the month that his/her intake process can resume. Once a prospective client is on this waiting list, there is no need to call back. An intake packet will be mailed out as soon as space permits. All clients must have an intake interview and complete all required paperwork. For more information please call:
PAWS is dedicated to doing whatever we can to help seniors and people with disabling illnesses and their animal companions. However, due to limited resources and the ever-growing need for our services, it is necessary that we follow these policies.
Any
clients previously accepted into our program shall remain clients, even if they
do not currently fit our eligibility requirements. We can not provide
services to existing San Francisco clients if they should move. Once
a client no longer has the animal companions with which he/she registered at the
PAWS intake, that person will no longer be considered a PAWS client. If new animals
are acquired withink a year he/she may register the new animal without going through the complete intake procedure. If it is more than a year later, he/she, must proceed through the regular intake process to be
reactivated as a client.
Except
for rare cases in which the animal's health prohibits surgery, all PAWS animals
must be spayed or neutered before they can be registered with PAWS. If an
animal has not been spayed or neutered at the time of client intake, the client
must have his companion animal spayed/neutered within ninety(90) days or they
will be required to begin the intake process from the start. Due
to potential health hazards for our clients, and because of our concern for the
animals, PAWS will not cover any animals who are under six months of age. Reptiles,
wildlife, amphibians, primates, ferrets or other animals who pose significant
health risks will also be exempt from coverage.
Client
Responsibilities Clients are responsible for securing a home for their
companion animal(s) in the event of clients’ inability to continue caring
for the animal. PAWS encourages all clients who cannot find appropriate homes for their animal(s) to become members of the SPCA SIDO Program to ensure a healthy future for their pet(s).
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